Privacy Policy
Your privacy matters to us. This policy explains what we collect and how we use it.
Last updated August 2026
Information we collect
When you book a free trial, register, or contact us, we collect the information you provide — such as your name, email, phone number, country, timezone, and details about the student. For registered users we also store account credentials securely (passwords are hashed and never stored in plain text).
How we use your information
- To schedule classes, match you with a teacher, and deliver your lessons.
- To send class reminders, progress reports, and account notifications by email and WhatsApp.
- To process payments and issue invoices and certificates.
- To respond to your enquiries and improve our services.
Sharing & third parties
We share data only with the service providers needed to run the academy — such as our payment processors (Stripe, PayPal), video provider (Zoom), email and messaging services, and, with your consent, advertising partners (Google AdSense). We never sell your personal information.
Children's privacy
Many of our students are children. Accounts for minors are created and managed by a parent or guardian, who controls the information provided and can request changes or deletion at any time.
Data security & your rights
We apply reasonable technical and organisational measures to protect your data. You may request access to, correction of, or deletion of your personal information by contacting us. You can manage cookie preferences anytime via our Cookie Policy.
Questions about your privacy? Contact us.